June 14, 2010

Dealing with Ambiguity

Just returned from a whirlwind trip to Des Moines, Iowa; Marshall, Mo. and Omaha, Nebr. It was a very interesting and productive week. Some random observations:

Too much moisture is definitely a problem in central/southern Iowa and northern Missouri. And this observation comes before the torrential rains of June 10-12! The crops in this area need a good stretch of hot, dry weather to get back on track.

The World Pork Expo is alive and well! I recall last year's Expo was a pretty somber affair in the midst of the H1N1 flu virus which decimated exports and market prices. One year later, exports have resumed with major buyers, and market prices have rebounded nicely for the swine industry.

The Expo trade show seemed much more upbeat with plenty of traffic and several new exhibitors that I've not noticed previously. Another key indicator: advertising sales reps that I talked to were very busy meeting with advertisers and planning for the balance of the year — always a good sign of an improving economy.

A Paulsen client exhibiting at the show indicated that international visitors were way up, especially from Asia. This client also had numerous meetings scheduled to discuss their products with show attendees.

Sara Steever, VP, Interactive Services; Kristi Moss, Media Director; Susan Janos, Marketing Specialist and I met with our new client, Mid-State Seed, in Marshall, Mo. Mid-State Seed is an impressive company that contracts with soybean growers in a large geographic area to produce soybean seed for a number of the leading seed company brands. It was an excellent initial meeting capped off by a stuffed pork loin dinner superior to any meal you would find in the finest of white-tablecloth restaurants — prepared in the Mid-State Seed company kitchen! Special thanks to Steve, Sherry, Craig and Sara from Mid-State Seed for such great hospitality.

During our whirlwind tour we met with two editorial groups representing the leading national farm publications serving our ag industry today. The purpose of these round table meetings was to discuss the future of agricultural communications and what trends are emerging that will change the ways farmers seek and use agricultural information.

Admittedly there were more questions than answers: In the realm of social media, what is relevant and meaningful to farmers, and what's not? How are farmers' media and information usage patterns changing? Where is this convergence of traditional media and new media taking us? What does all this mean to ag publishers, farm broadcasters, businesses marketing products and services to the ag market, and marketing communications firms such as Paulsen? Plenty of food for thought, but no easy and obvious answers.

A single comment stood out from these discussions that gave me an entirely new perspective on all of this. One of the senior editors made the analogy of our drastically changing communications industry as similar to the emerging space program in the late 50s and early 60s. He explained that one of the key criteria for selecting the original seven astronauts for NASA's Mercury and Gemini space programs was the applicants' ability to deal effectively with ambiguity.

Dealing with ambiguity was a critical asset, as it was extremely important for those astronauts to respond quickly to unknown and unexpected challenges as they arose.

Sounds like a desired trait for all of us trying to figure out "what's next?" in this uncertain, unpredictable world of marketing communications. No doubt about it, we all have plenty of ambiguity to deal with right now.

Until next time, see you "On the Road."

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November 09, 2009

Process Review: An Introspective Look at What We Do and How We Do It

Well, it’s been quite a week at Paulsen Marketing. We’ve completed a major process review, facilitated by our corporate coach and trainer, Chris Aesoph. (www.aesoph.com) The purpose of this exercise was to carefully evaluate and analyze every step we take to create, produce and deliver marketing solutions for our clients. All areas of the agency were represented in this exercise—creative, production, interactive, media, public relations and account service. Each devoted over 28 hours to the effort of finding ways to make the process run smarter and smoother.

Although I did not participate in the entire process (I had a brief trip to Milwaukee and Memphis),...

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July 09, 2009

Keeping Ag in Business

I am reading a great deal these days about the effects of the global economic crisis on U.S. agriculture. And I am learning that, thanks to enormously strong, record-breaking numbers in farm exports and income for 2007 and 2008, the ag industry has fared better than the economy at large.
 
However, the industry has not gone unscathed. Export demand and commodity prices are weak, input prices are up, farmland real estate values are down, and the USDA predicts that—coming off the two strongest years ever—farm income will drop by 20 percent in 2009.
 
As a consequence, growers are practicing the lesson they learned in the 1980s: They are...

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January 07, 2009

Back in Synch...

Don't get me wrong, I enjoy the Christmas and New Year holidays as much as anyone. But they sure have a disruptive effect on the usual rhythm of the agency business.
 
You see, when things are in synch, there's a rhythmic flow to our business.  AE's meet with clients.  Jobs are opened.  Creative meetings are scheduled.  Copy is written, scripts are approved, ads are designed, brochures are printed and broadcast jobs are recorded, edited and delivered.
 
It's sort of like those VISA Card TV spots that show a wonderfully orchestrated and choreographed flow of retail activity only to be rudely interrupted by a customer who wants to...

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December 18, 2008

The Best Laid Plans…..

December is always a very busy month here at Paulsen as we look ahead with each of our clients and plan their programs for the new year.   We’re big believers in the power of planning and the importance of managing a marketing program from a well-conceived plan.  We find the whole process works much better for the client and the agency. Better results are usually delivered as well. 

Given recent economic uncertainties, we’ve discovered that some of our clients are reluctant to commit to a 12-month annual plan, and understandably so.  There are just too many variables and too many mixed signals right now.  Rather than ignore the...

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